Government IT Recovery Specialists

We fix broken government IT projects.

Your implementation vendor failed. Your system is half-built. Your stakeholders are losing confidence. We've been here before. DJSC recovers troubled government technology projects and gets them across the finish line.

20+ Years of Delivery
$30M+ Government Projects
6 State & City Govts
100% On-Time Delivery

Government IT projects fail at an alarming rate

70%

Overrun Budget

Most large government IT projects exceed their original budget, often by 50% or more.

$12B

Wasted Annually

State and local governments lose billions each year on failed or abandoned technology implementations.

45%

Miss Deadlines

Nearly half of civic tech projects are delivered late, stalling critical citizen services.

Recovery services for government technology

$50K – $150K
3–6 months

Accela Remediation Services

Your Accela Civic Platform implementation stalled or went sideways. We step in, assess the damage, rebuild what's broken, and get your permitting and licensing system live. We've deployed Accela for San Antonio, Massachusetts, and New York State.

Gap Assessment Workflow Rebuild Data Migration Go-Live Support Staff Training
$40K – $120K
3–6 months

Salesforce Government Cloud Recovery

Failed CRM rollout? We recover Salesforce Government Cloud implementations that other firms couldn't finish. Custom objects, integrations, constituent management portals — rebuilt from the ground up on your existing org.

Org Health Audit Data Cleanup Custom Development Integration Repair User Adoption
$20K – $50K
Assessment

Legacy-to-Cloud Migration Planning

Still running critical services on aging infrastructure? We assess your legacy systems, map dependencies, build a migration roadmap, and give you honest timelines. No surprises, no magic numbers.

System Inventory Risk Assessment Migration Roadmap Cost Projection Vendor Evaluation
$3K – $8K/mo
Retainer

Post-Implementation Optimization

System is live but underperforming? We optimize workflows, fix lingering bugs, train staff, and make sure your investment actually delivers ROI. Available as a monthly retainer so you have expertise on call.

Performance Tuning Workflow Optimization Ongoing Support Staff Training Quarterly Reviews

What recovery looks like in practice

Real projects. Real outcomes. Every engagement delivered on time and on budget.

City of San Antonio

Accela Civic Platform
Challenge
$30M+ permitting platform replacement stalled mid-implementation, with four separate deliveries at risk across two contracts.
What DJSC Did
Took over as recovery lead, restructured the implementation plan, and delivered all four phases across two contracts on schedule.
$30M+ delivered on time — the largest civic tech project in San Antonio history

Commonwealth of Massachusetts

State Agency Modernization
Challenge
Multiple state agencies needed a unified Accela Civic Platform deployment for permitting and regulatory services, replacing fragmented legacy systems.
What DJSC Did
Led the statewide implementation, coordinating across agencies to standardize workflows while preserving each department's regulatory requirements.
Statewide deployment serving multiple agencies — on time, on budget

NYPD

Identity Management
Challenge
The nation's largest police department needed a Tivoli Identity Management deployment with zero tolerance for downtime or security incidents.
What DJSC Did
Deployed Tivoli Identity Management with rigorous testing and failover planning, maintaining full operational continuity throughout the rollout.
Zero downtime, zero security incidents — delivered for 36,000+ officers

We've done this before. Every time, on budget.

Every engagement below was delivered on time and on budget. Not marketing — our track record.

2021 – 2023
Salesforce CRM Recovery
Rescued a failed Salesforce implementation for a state agency. Rebuilt the CIS platform from the ground up and delivered a working system.
2019 – 2021
City of San Antonio
$30M+ Accela permitting platform replacement. Four deliveries across two contracts, all on time. The largest civic tech project in the city's history.
$30M+
2014 – 2017
Commonwealth of Massachusetts
Statewide Accela Civic Platform deployment for permitting and regulatory services across multiple agencies.
2012 – 2014
State of New York
Accela implementation serving one of the largest state government operations in the country.
2011 – 2012
NYPD
Tivoli Identity Management deployment for the nation's largest police department. Zero downtime, zero incidents.
2009 – 2011
The College Board
Data architecture and correlation project for the organization behind the SAT and AP programs.

What makes us different

Recovery Specialists

We don't just build new systems. We specialize in rescuing projects that went sideways with other vendors.

Government DNA

20+ years in state and local government. We speak procurement, compliance, and stakeholder management.

$

Boutique Pricing

Big 4 quality without the Big 4 invoice. You get senior practitioners, not a rotating cast of junior consultants.

100% On-Time

Every project we've taken on has been delivered on time and on budget. That's our record. Full stop.

Let's talk about your project.

Whether it's a stalled implementation, a failed vendor, or a system that just doesn't work — we've seen it before. We'll give you an honest assessment in 30 minutes.

Or email us: djscos@polsia.app